Talk to a human.
Our customer support team in Sunrise, Florida answers every call. We typically respond to email and tickets within one business day.
Phone support
Monday – Friday, 9:00 AM – 5:00 PM ET.
1-800-637-8227
support@mdr.com
Replies within one business day.
MDR Fitness Corp.
14101 NW 4th Street
Sunrise, FL 33325
Returns & refunds
See our shipping and returns policy for the 60-day satisfaction guarantee process.
Send us a message
Have a question that’s not order-related, or want it in writing? Drop us a note and we’ll get back to you at the email you provide.
Before you call
For account changes, subscription pauses, or order tracking, sign in to your account dashboard for the fastest path. Most account changes can be made there without contacting us.